Resurrected!

My iMac began shutting itself off on Monday. The time between it being turned on to it turning itself off kept dwindling, until it would barely flash the first grey boot-screen before going belly-up.

I called Apple Care. After one quick diagnostic maneouvre, it was clear that a repair was in order.

I tried to get an appointment at my local Apple Store on Tuesday, but the Genius Bar was all booked up. I packed my iMac in its original carton (which I had almost thrown out a few weeks ago), and took it in hoping I could get seen on an ad hoc basis.

And lo! the helpful personnel listened to my story, confirmed the diagnosis of dead Power Supply Unit, and whisked the machine into the back. Forty-five minutes later, and at no cost, voilà! Fixed iMac.

So although this was the first time in 30 years of Mac ownership I've ever had a machine drop dead on me, which was a new and distressing experience, great customer service swiftly brought it back to life and renewed my faith in the brand. Go Apple!